FREQUENTLY ASKED QUESTIONS
EVERYTHING YOU NEED TO KNOW BEFORE GETTING STARTED
Everything you need to know about CallGuy AI — from setup to pricing
and how it works for your business.
About Us
10 Years of Experience
What Sets Us Apart
With a decade of expertise in automation technology, we’ve been helping businesses across various industries streamline their processes, boost productivity, and drive measurable results.
Our team has refined automation solutions to fit your unique needs, ensuring that every step of your operations is optimized for efficiency and growth.
General
Setup
Features
Pricing
Technical
Will callers know it's AI?
No. CallGuy AI sounds natural and uses your business name and greeting, so most callers won't know they're speaking with AI.
What businesses do you work with?
Any business that receives phone calls — HVAC, plumbing, electrical, roofing, salons, medical, legal, dental, and more.
Can I still answer calls myself?
Yes. You can choose when to take calls yourself or let the AI handle them — it works alongside you, not instead of you.
Does it work after hours?
Yes. CallGuy AI works 24/7 — nights, weekends, and holidays — so you never miss a call regardless of when it comes in.
How long does setup take?
Setup is typically completed in 24–48 hours — and often same day. We build everything for you, so there's nothing technical on your end. The 3-day window is the absolute worst case.
Do I need a new phone number?
No — you have two options. You can keep your existing number and set up call forwarding in under a minute, so Anna answers when you can't. Or if you'd prefer, we can provide a dedicated number for your AI receptionist. Either way works great.
Is setup complicated?
Not at all. You fill out a short questionnaire about your business and we handle everything else — building your AI, training it on your services, and getting it live.
Will someone help me set it up?
Yes. Our team handles the entire setup for you. You don't touch a single technical thing.
Can it book appointments?
Yes. Anna can schedule appointments directly on your calendar or capture the caller's details for you to follow up — whichever works better for your business.
Can it capture lead details?
Yes. Anna collects caller name, number, reason for calling, and any other details you need — automatically saved to your CRM.
Does it send notifications?
Yes. You get a summary after every call so you always know who called, why they called, and what was said.
Can I customize it?
Yes. Anna is trained specifically for your business — your name, your services, your tone, your hours. It's not a generic bot.
How much does it cost?
Plans start at $99/mo for Voice AI Solo (answering only) and go up to $249/mo for AI Essentials (voice + SMS + chat + booking), $449/mo for Business, and $597/mo for Business Pro. Setup fee is currently waived.
Is there a contract?
No. All plans are month-to-month with no long-term commitments.
Can I cancel anytime?
Yes. Cancel anytime with no penalties or fees.
How does call forwarding work?
It's a simple dial code you enter on your phone — takes less than 30 seconds. You can forward all calls to Anna, or only the ones you miss. We walk you through it step by step after setup.
Will this interrupt my current setup?
No. CallGuy AI works alongside your existing phone system, voicemail, and team. Nothing gets replaced — just enhanced.
Is my data secure?
Yes. We use enterprise-grade secure systems to protect your business and customer data.
The Ultimate Solution to Missed Calls is Here
Have you been searching for a solution to your missed calls? Look no further—our solution is tailored for you.
